Our Mission: Empowering the Next Generation of Thinkers
We provide parents with creative tools designed to help children build real-world skills, confidence, and resilience through active play. By turning everyday practice into an engaging adventure, Solid Skills ensures your kids are equipped with the strength and mindset they need to thrive. Join us in fostering a legacy of growth and meaningful family memories.
Get in Touch
support@solidskillsllc.com
Address
1825 Tamiami Trail STE J #1078
Port Charlotte, FL. 33948
Shipping & Delivery
Free Standard Shipping
We offer free standard shipping on all eligible orders shipped within the continental United States (excluding Alaska, Hawaii, U.S. territories, and international destinations). After processing, shipping typically takes 3–5 business days.
U.S. Express Shipping
Expedited shipping may be available at checkout for an additional charge on orders shipped within the continental United States only.
Shipping Areas
Shipping is not available to:
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Alaska
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Hawaii
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Any U.S. territories (such as Puerto Rico, Guam, U.S. Virgin Islands, etc.)
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Any international addresses outside the United States
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s progress.
Returns & Refunds
30-Day Returns
If you are not satisfied with your order, you may request a return within 30 days of delivery.
Return Condition
Returned items must be: • unused • in original packaging • in the same condition they were received Items that are heavily used, damaged after delivery, or missing parts may not qualify for a refund.
How to Start a Return
To request a return, email us with: • your name • order number • the item you want to return • the reason for the return If your return is approved, we will send instructions for the next step.
Refund Timing
Once the returned item is received and reviewed, approved refunds will be issued to the original payment method. Please allow 5–7 business days for the refund to appear, depending on your bank or card provider.
Privacy Policy
Solid Skills is committed to maintaining the trust and confidence of our visitors. This policy explains how we treat personal information that we collect from you, or that you provide to us, in connection with our services.
1. Information We Collect
When you visit our site, place an order, or contact us, we may collect information such as:• name• email address• phone number• shipping and billing address• payment details• IP address• order history
2. How We Use Your Information
We use your information to:• process and ship orders• send order updates and confirmations• respond to questions and support requests• improve our website and customer experience• send marketing emails only if you choose to receive them
3. Sharing of Information
We do not sell your personal information. We may share necessary information with trusted service providers that help us operate our website, process payments, and deliver orders.
4. Data Security
We use reasonable security measures to help protect your information. While no system can guarantee complete security, we take steps to protect personal data and limit access to authorized personnel only.
5. Your Choices
You may contact us at any time to:• request a copy of your personal information• correct inaccurate information• request deletion of your information where allowed• opt out of marketing emails
6. Contact About Privacy
If you have questions about this Privacy Policy, contact us at support@solidskillsllc.com
Terms of Service
Effective Date: January 1, 2026. Welcome to Solid Skills. These Terms of Service govern your use of our website and purchase of our curated developmental products. By using our site, you agree to these legal conditions designed to protect and support our community of active families and lifelong learners.
1. General Use
By using this website, you agree to use it lawfully and in accordance with these terms.
- 2. Product Information
We do our best to describe products clearly and accurately, including educational use, age guidance, and included items. Product colors, packaging, and small details may vary slightly.
3. Orders and Payment
- All orders are subject to availability and payment approval. Orders will not ship until payment is received in full.
We reserve the right to cancel or limit any order if product availability, pricing, or order information is inaccurate.
4. Shipping
Shipping times are estimates and may vary based on carrier delays, holidays, weather, or other events outside our control.
5. Returns and Refunds
Returns and refunds are handled according to the policy listed above on this page.